(FAQ) Frequently Asked Questions
1) How long does the carpet take to dry?
Depending on weather conditions, room temperature, air flow, and overall conditions the drying time can vary. The normal estimated time is anywhere from 6 to 12 hours. The carpet will only be damp to the touch.
2) What Process do you use to clean carpet?
A Clean Pro is experienced in every method of cleaning and they clean according to the manufacturer recommendations. Carpet cleaning provided is done with the “truck-mounted hot water extraction” method which is the deepest clean on the market.
3)How Long before I should clean my carpet again?
Many of the major carpet mills today recommend professional cleaning at least once per year. The buildup of soil in your carpet in combination with foot traffic creates abrasion that will break down your carpet’s fibers. The higher the traffic in a area, the more often the carpet will need to be cleaned.
4) Should I have my carpet dry cleaned or steam cleaned? (which is better?)
Most major carpet manufacturers recommend truck-mounted hot water extraction as the preferred method. Hot-water extraction done properly by a certified trained technician removes more soil and spots than dry cleaning methods.
5) Are you insured?
Yes we are insured.
6) Are your cleaning and protection methods safe?
A Clean Pro use’s only the highest quality, safest cleaning solutions on the market.
7) Is your work guaranteed?
We offer a 100% money-back guarantee. If you are not thrilled with the service experience you receive from us, inform us and we will rush back to your location at no charge and no obligation. If you are still unimpressed, we will issue a 100% refund up to $1000.00 upon request.
Our mission is to provide you with the most outstanding service experience you have ever received!